[RE]Re: [ge-talk] Bug reporting

[Thomas Winwood]

Some way of automating the check as to whether the bug is a known one is
 a good idea - perhaps have the e-mail sent to an automated system that
builds a list of common crashes (so it has a typical set of crash data
together with how many times that crash has been reported as a
percentage of total responses) which the developer can browse through
and see which are the major recurring bugs people experience. There'll
probably be a long tail of rubbish (just random unreproducable crashes
that people have mistakenly sent in) though... perhaps filter it so it
displays only those that have been reported a minimum number of times.

Alexander G. M. Smith wrote:
> Good point about the mail deluge.  Maybe the software should have some > way of identifying the crash and check a web site before sending the
> crash log in. I wonder what Microsoft does with their crash > collections.